Locked out of your own store. There’s a mechanical way back.

The owner account belongs to a departed co-founder. The recovery email lives on a domain that expired. The 2FA phone was wiped. Shopify support's identity checks exist for good reasons, and sometimes they still can't get you back in — but if you retain staff or API access to the store itself, the data is recoverable even when the account isn't.

Sound familiar?

• Owner email/2FA unrecoverable; support process stalled
• You still have staff access or can create API credentials
• Billing, plan changes and domain settings are all frozen
• The business needs to keep operating regardless

How a migration solves it

With any working API access to the old store, we migrate everything to a new account with ownership structured properly this time (owner email on a company domain, documented recovery). Products, customers, orders, content, theme — all of it, verified. The stuck store keeps running until cutover; afterwards it simply gets left behind.

How the migration runs

1. Book & pay — fixed price, secure Stripe checkout. The order form unlocks immediately after payment.
2. Submit your stores — domains and details in the order form; then provide revocable API tokens in your customer area (we never ask for your Shopify password).
3. We migrate everything — your live store keeps selling throughout; it is only ever read from.
4. Verified twice — the entire migration re-runs and must change nothing; you get the count-matched verification report before any cutover.

Frequently asked

Will my live store go down while migrating after account lockout?

No. The migration only reads from your current store — it keeps selling the entire time. Everything is written to the new store, and traffic moves only when you approve the verification report.

What data moves in a account lockout migration?

Everything: products with variants, SKUs and images, customers with addresses and marketing consents, full order history with tracking numbers, collections, blogs, pages, menus, 301 redirects, metafields, discounts, gift cards, reviews, markets, translations and your live theme.

How long does a Shopify to Shopify migration take?

Most stores complete in 2–5 business days including the second-pass verification, depending on your package. Very large stores are scheduled after we see your store's counts — before anything runs.

How much does it cost?

Fixed one-time packages from $247 (Standard DIY) to $797 (Enterprise) — no per-record metering. The migration order form unlocks immediately after checkout.