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Shopify Payments recovery

Shopify Payments stopped? Migrate fast, before you lose everything.

Disabled, under review, banned, or holding your payouts — the first useful thing to know is that these are four different problems with four different fixes, and that Shopify Payments is underwritten by Stripe, so most "Shopify bans" are really payment-processor category policy. Start with what your notice actually says.

No card. Read-only. It shows you exactly what would move before you pay anything.
Fixed price from $247Read-only — we never write to your old storeLive in as little as 48 hoursVerified twiceFull refund if we can't migrate you1,500+ migrations
Fixed price · verified twice · zero downtime

Or skip ahead: move everything to a new store from $247

If you already know you need a new store, this is the part we do. Fixed price, your existing store only ever read from, counts matched against it, and the whole migration run a second time before any cutover.

Standard DIY

$349$247 one-time
Up to 20,000 entities · 1 re-migration / 14 days · 5 business days
  • Fully automated — no hands-on services
  • Products, variants, inventory, collections
  • Customers with consents & addresses
  • Pages, blogs, menus, 301 redirects
  • Files, metafields, theme, shipping
  • Verification report + zero-created proof
  • Self-serve cutover checklist
  • Order history, reviews, gift cards, markets, discounts — optional add-ons $49 each
  • App reconfiguration (Klaviyo, loyalty…)
  • DNS cutover assistance — optional add-on $99
Most popular

Complete

$549$397 one-time
Up to 100,000 entities · 2 re-migrations / 30 days · 3 business days
  • Everything in Standard DIY
  • Full order history with tracking numbers
  • Coupons & discounts with scoping
  • Product reviews (Judge.me)
  • Gift card replacements + CSV of codes
  • Markets, currencies & translations
  • Klaviyo & review app reconnection
  • Scheduled zero-downtime DNS cutover

Concierge

$699$497 one-time
Up to 250,000 entities · 3 re-migrations / 45 days · 2 business days
  • Everything in Complete
  • Full app-stack reinstall & reconfiguration — Klaviyo flows, pixels, loyalty
  • Recharge subscriptions: plans + store-to-store coordination
  • We walk the whole cutover checklist with you
  • Priority scheduling
  • 30 days post-launch support

Enterprise

$1,199From $797+
Unlimited entities · unlimited re-migrations / 90 days · custom schedule
  • Everything in Concierge
  • 500k+ orders, multi-store & franchise rollouts
  • Dedicated migration engineer, direct line
  • Weekend / overnight cutover windows
  • Signed DPA & custom SLA
  • 60 days post-launch support
  • $797 is the base fee — multi-store, 1M+ record and custom-app scopes are quoted before work begins
or scope it on a call first →
Secure checkout by Stripe. You'll confirm the Terms, Service Level Agreement & Privacy Policy on the payment page.
Not ready to pay while your payouts are frozen? Run the free demo scan first → — read-only, no card, and it shows you exactly what would move.

Start with what actually happened

Shopify Payments Disabled? How to Recover and Keep Selling

The gateway was switched off, not the business. What to fix, who will underwrite you, and how to move.

Shopify Payments Account Under Review? What To Do Now

The review window is when you still have a say. What Shopify is asking, how to respond, and why a backup matters now.

Shopify Payments Application Rejected? Start With the Right Gateway

The application was declined, not the business. Why it happened, and which gateways work for your category.

High Chargeback Rate on Shopify? How to Stop the Spiral

When disputes outnumber normal transactions, the card networks move first. What's actually happening and how to prove you've fixed it.

High-Risk Payment Gateway for Shopify: What Actually Gets Approved

The technical connection is easy. The merchant account behind it is the real application, and it is harder.

Migrate Your Shopify Store to a New Account: Full Checklist

What transfers to a new Shopify store, what doesn't, and how to verify nothing was left behind.

New Company for Payment Processing? What Actually Works

New companies exist for legitimate reasons. What they fix, what they do not, and how to apply without triggering fraud screening.

Shopify Payouts on Hold? What's Happening to Your Money

Money held against chargeback risk, checkout may still work, and why the timeline matters less than the cash gap.

Shopify Payments Prohibited Business? Check the Real List

Shopify Payments does not publish its own prohibited list. The processor does. How to read it, and which gateways will take you.

Shopify Payments Terminated? What It Means and What Comes Next

The difference between deactivation and termination, MATCH reporting, why a new company may not help, and where to sell next.

Shopify Store Suspended? How to Recover Your Data and Relaunch

The platform deactivated your account, not your business. What to do right now, what you can recover, and how to restart elsewhere.

Shopify Payments Rolling Reserve: What It Is and How to Reduce It

A reserve collateralises future disputes. It's negotiable downwards with clean processing history.

Appeal a Shopify Payments Decision: What Works

Appeals work only if the decision was based on a correctable fact. What evidence matters, and when to start plan B.

Not sure how much is in there?Most merchants underestimate their own store by an order of magnitude. The audit gives you the real numbers in a couple of minutes.
▶ Start the free audit

The one thing worth knowing before you do anything else

Or start with what you sell

Why you were flagged, who will underwrite you, and what reserve to expect all depend on your category:

Selling CBD & hemp on Shopify: Payments, Reserves & Recovery

Shopify Payments will not touch it — but Shopify itself documents the way to sell it.

Selling Alcohol on Shopify: Payments, Reserves & Recovery

Stripe restricts alcohol in the US; three-tier law and shipping compliance are what block you.

Selling Delta-8 & THCA on Shopify: Payments, Reserves & Recovery

Delta-8 and THCA are prohibited on Shopify Payments—but third-party processors openly compete for the volume.

Selling Firearms accessories on Shopify: Payments, Reserves & Recovery

Accessories are borderline legal to sell—but magazines and parts trigger blanket declines.

Selling Kratom on Shopify: Payments, Reserves & Recovery

Shopify Payments declines kratom under its restricted-substances policy—but several high-risk acquirers underwrite it separately.

Selling Research peptides on Shopify: Payments, Reserves & Recovery

Research peptides are prohibited on Shopify Payments, but some third-party processors will underwrite them.

Selling Supplements & vitamins on Shopify: Payments, Reserves &…

Shopify Payments declines most supplement merchants — the problem is your claims, not the category itself.

Selling Vapes & e-liquid on Shopify: Payments, Reserves & Recovery

Stripe restricts it outright—you need an acquirer who specialises in tobacco compliance.

Selling Adult toys on Shopify: Payments, Reserves & Recovery

Shopify Payments declines by default, but acquirers do underwrite the physical products themselves.

Selling Ammunition on Shopify: Payments, Reserves & Recovery

Ammunition sales are restricted on Shopify Payments and require a specialist processor.

Selling Bullion & precious metals on Shopify: Payments, Reserves &…

High-value sales and fraud risk mean acquirers lock precious metals behind stricter reserves and case-by-case underwriting.

Selling Cosmetics & skincare on Shopify: Payments, Reserves & Recovery

Shopify Payments flags skincare for drug claims and subscription chargebacks, but acquirers do take it.

Selling Firearms on Shopify: Payments, Reserves & Recovery

Shopify Payments declines it outright—but FFL dealers can process through specialists who underwrite firearms retail.

Selling Functional mushrooms on Shopify: Payments, Reserves & Recovery

Stripe flags mushroom supplements because psilocybin and amanita share the category — prove what you actually sell.

Selling Gift cards & stored value on Shopify: Payments, Reserves &…

Gift card sales are restricted on Shopify Payments due to fraud and chargeback risk.

Selling Kava on Shopify: Payments, Reserves & Recovery

Kava is legal to sell in the US, but Stripe's explicit prohibition blocks Shopify Payments entirely.

Selling Medical devices on Shopify: Payments, Reserves & Recovery

Shopify Payments declines these — but your device class and registration status determine whether you can process at all.

Selling Nicotine pouches on Shopify: Payments, Reserves & Recovery

Nicotine pouches are restricted on Shopify Payments—most acquirers need age-gating proof and subscription controls.

Selling Nootropics on Shopify: Payments, Reserves & Recovery

Cognitive-enhancer claims and research-chemical status make Stripe decline most nootropics merchants outright.

Selling Psychic & spiritual on Shopify: Payments, Reserves & Recovery

Stripe blocks it outright in some jurisdictions; elsewhere, the core issue is dispute rates on unverifiable outcomes.

Selling Subscription boxes on Shopify: Payments, Reserves & Recovery

Subscription boxes are allowed — but payment disputes over hard-to-cancel flows can cut you off.

Selling Weight loss on Shopify: Payments, Reserves & Recovery

Subscription weight loss products face the highest chargeback rates in nutra — and Shopify Payments knows it.

Selling Airsoft & airguns on Shopify: Payments, Reserves & Recovery

Shopify Payments declines replica firearms by appearance—even if they are legal where you sell.

Selling Antiques & artifacts on Shopify: Payments, Reserves & Recovery

Provenance matters as much as the piece itself — and payment processors treat cultural property as a compliance risk.

Selling Auto parts on Shopify: Payments, Reserves & Recovery

Shopify Payments will decline it — disputes from wrong-part returns are the silent killer.

Selling Cannabis seeds on Shopify: Payments, Reserves & Recovery

Seeds sit in legal limbo — and payment processors treat the intended use as the deciding fact.

Selling Cigars & tobacco on Shopify: Payments, Reserves & Recovery

Stripe blocks it by policy, but licensed tobacco merchants often clear underwriting on their first try.

Selling Contact lenses on Shopify: Payments, Reserves & Recovery

Shopify Payments treats contact lenses as restricted — they're prescription devices, and that complexity deters most acquirers.

Selling Crypto mining hardware on Shopify: Payments, Reserves &…

Stripe blocks it as crypto-adjacent—underwriters fear chargebacks from hardware that ships months late.

Selling E-bikes & scooters on Shopify: Payments, Reserves & Recovery

High-value inventory and dispute rates make payment processors cautious on e-bikes and scooters.

Selling ECU tuning on Shopify: Payments, Reserves & Recovery

Performance tuning software that modifies engine parameters sits in a legal grey zone — and payment processors treat it as restricted.

Selling Home health instruments on Shopify: Payments, Reserves &…

High-value health tech with strict claims control — Shopify Payments drops it when refunds spike.

Selling Hydroponics & grow equipment on Shopify: Payments, Reserves…

Ordinary equipment — but Stripe flags it when your copy talks about cannabis growing.

Selling In-game items on Shopify: Payments, Reserves & Recovery

Third-party virtual items sit on Stripe's restricted list — chargeback risk is the real blocker.

Selling Jewelry & precious stones on Shopify: Payments, Reserves &…

Stripe restricts precious stones and metals — fraud risk and dispute patterns put it on Shopify Payments' blocked list.

Selling Knives & EDC on Shopify: Payments, Reserves & Recovery

Stripe flags weapons by type, not category—so most knives clear, but automatics and disguised blades need state-by-state blocking.

Selling Lingerie on Shopify: Payments, Reserves & Recovery

Ordinary lingerie gets flagged as adult content—disputes and returns push it into decline.

Selling Packaged food & beverages on Shopify: Payments, Reserves &…

Food and beverage brands can process, but disputes and functional claims trigger holds and declines.

Selling Self-defense products on Shopify: Payments, Reserves &…

Stripe blocks stun guns and pepper spray as restricted weapons — most high-risk processors do the same.

Selling Smoke shop & accessories on Shopify: Payments, Reserves &…

Shopify Payments treats it as restricted—case-by-case approval is rare, but acquirers do underwrite it.

Selling Tattoo supplies on Shopify: Payments, Reserves & Recovery

Shopify Payments declines it, but high-risk acquirers will underwrite the supplies themselves.

Selling Testosterone & hormone support on Shopify: Payments…

Testosterone claims trigger unapproved-drug flags—even on lawful supplements.

Or skip the reading and get quoted

The section index carries the same quote form as every category page, so a merchant who already knows what they need does not have to find their vertical first. Six taps, three details, and it goes to the high-risk acquirers that publicly underwrite your category.

Free · no obligation · takes about 40 seconds

Get real quotes from high-risk processors that accept your category

Six taps and three details. We put it in front of the high-risk acquirers that actually underwrite your category and come back with what they will offer you — rate, reserve and settlement terms — so you are comparing real numbers instead of cold-emailing brokers for a fortnight.

The six things every underwriter asks first
Where to send the quotes
We are a migration service — not a payment processor, acquirer or broker. We take no cut of your processing and we cannot approve anyone; underwriting is always the acquirer's decision. We only approach providers that publicly underwrite your category, and only with your consent above. You can withdraw it any time by replying to the confirmation email. See our Privacy Policy and GDPR page.
Read this before you applyWe are a migration service, not a payment processor, an acquirer or a broker. We take no cut of your processing and we cannot approve anyone — every underwriting decision belongs to the acquirer, and the ones that publicly accept a category still decline individual applicants every day. What we can do is put your details in front of the ones that actually underwrite your category, so you are comparing real offers instead of cold-emailing brokers. Risk appetite changes month to month; nothing here is a promise of approval, and no quote is binding until an acquirer issues it.
See it on your own store, not an exampleEvery number on this page is a typical store in your category. Run the audit to see yours — read-only, no card, no commitment.
▶ Start the free audit
Free · read-only · no card

Not sure how much is in your store?

Most merchants underestimate their own store by an order of magnitude. The free read-only scan gives you the real counts in a couple of minutes, and never writes anything.

▶ Run the free demo scan
Fixed price · verified twice · zero downtime

Shopify to Shopify migration pricing

One store, one fixed price — whether you have 80 products or 80,000. Check out securely and your migration order form unlocks the moment payment clears.

Standard DIY

$349$247 one-time
Up to 20,000 entities · 1 re-migration / 14 days · 5 business days
  • Fully automated — no hands-on services
  • Products, variants, inventory, collections
  • Customers with consents & addresses
  • Pages, blogs, menus, 301 redirects
  • Files, metafields, theme, shipping
  • Verification report + zero-created proof
  • Self-serve cutover checklist
  • Order history, reviews, gift cards, markets, discounts — optional add-ons $49 each
  • App reconfiguration (Klaviyo, loyalty…)
  • DNS cutover assistance — optional add-on $99
Most popular

Complete

$549$397 one-time
Up to 100,000 entities · 2 re-migrations / 30 days · 3 business days
  • Everything in Standard DIY
  • Full order history with tracking numbers
  • Coupons & discounts with scoping
  • Product reviews (Judge.me)
  • Gift card replacements + CSV of codes
  • Markets, currencies & translations
  • Klaviyo & review app reconnection
  • Scheduled zero-downtime DNS cutover

Concierge

$699$497 one-time
Up to 250,000 entities · 3 re-migrations / 45 days · 2 business days
  • Everything in Complete
  • Full app-stack reinstall & reconfiguration — Klaviyo flows, pixels, loyalty
  • Recharge subscriptions: plans + store-to-store coordination
  • We walk the whole cutover checklist with you
  • Priority scheduling
  • 30 days post-launch support

Enterprise

$1,199From $797+
Unlimited entities · unlimited re-migrations / 90 days · custom schedule
  • Everything in Concierge
  • 500k+ orders, multi-store & franchise rollouts
  • Dedicated migration engineer, direct line
  • Weekend / overnight cutover windows
  • Signed DPA & custom SLA
  • 60 days post-launch support
  • $797 is the base fee — multi-store, 1M+ record and custom-app scopes are quoted before work begins
or scope it on a call first →
Secure checkout by Stripe. You'll confirm the Terms, Service Level Agreement & Privacy Policy on the payment page.
Not ready to pay while your payouts are frozen? Run the free demo scan first → — read-only, no card, and it shows you exactly what would move.

How the migration runs

  1. Book & pay — fixed price, secure Stripe checkout. The order form unlocks immediately after payment.
  2. Submit your stores — domains and details in the order form; then provide revocable API tokens in your customer area (we never ask for your Shopify password).
  3. We migrate everything — your live store keeps selling throughout; it is only ever read from.
  4. Verified twice — the entire migration re-runs and must change nothing; you get the count-matched verification report before any cutover.
Free · read-only · no card

See exactly what would move — before you spend anything

The demo scan connects read-only to your current store and counts every product, variant, image, customer, order and metafield in it, then tells you what a migration would carry across. It never writes to your store, and it works even if your storefront is already offline.

▶ Run the free demo scan
Play it straightA migration moves your data — it is not a way around a platform or processor rule, and it will not get a decision reversed. You remain responsible for fixing whatever triggered the review, for telling a new processor the truth about your business and your history, and for complying with Shopify's Terms of Service and your new provider's rules. What we make certain of is narrower and more useful: that when you do have somewhere to sell, none of your catalog, customers, order history, content or SEO got lost getting there.