One bad quarter of chargebacks shouldn’t define the store forever.

A chargeback spike — a delayed container, a viral ad that attracted the wrong buyers, a fulfilment partner meltdown — can poison your processing ratio for months after the underlying problem is fixed. Processors judge the trailing ratio, not the recovery. Once the operational causes are genuinely fixed, a clean store with a fresh processing history is how many merchants draw the line.

Sound familiar?

• Chargeback ratio above processor thresholds from a past operational failure
• The cause (shipping delays, unclear descriptors, support backlog) is fixed
• Monitoring programs or reserve requirements strangling the current setup
• You need the brand, catalog and customers — without the scar tissue

How a migration solves it

Fix first, move second — in that order. When you're ready, we migrate everything: products, customers, full order history including tracking numbers (your support team keeps every dispute's context), reviews, content and theme. Clear descriptors, tracking-number automation and honest delivery estimates go live on the new store from day one, so the old pattern doesn't follow you.

How the migration runs

1. Book & pay — fixed price, secure Stripe checkout. The order form unlocks immediately after payment.
2. Submit your stores — domains and details in the order form; then provide revocable API tokens in your customer area (we never ask for your Shopify password).
3. We migrate everything — your live store keeps selling throughout; it is only ever read from.
4. Verified twice — the entire migration re-runs and must change nothing; you get the count-matched verification report before any cutover.

Frequently asked

Will my live store go down while migrating after chargeback recovery?

No. The migration only reads from your current store — it keeps selling the entire time. Everything is written to the new store, and traffic moves only when you approve the verification report.

What data moves in a chargeback recovery migration?

Everything: products with variants, SKUs and images, customers with addresses and marketing consents, full order history with tracking numbers, collections, blogs, pages, menus, 301 redirects, metafields, discounts, gift cards, reviews, markets, translations and your live theme.

How long does a Shopify to Shopify migration take?

Most stores complete in 2–5 business days including the second-pass verification, depending on your package. Very large stores are scheduled after we see your store's counts — before anything runs.

How much does it cost?

Fixed one-time packages from $247 (Standard DIY) to $797 (Enterprise) — no per-record metering. The migration order form unlocks immediately after checkout.