Home / Why merchants migrate / funds on hold
Use case 03 / 21

Payouts frozen. Fulfilment isn’t. Something has to give.

A payout hold puts you in the worst spot in commerce: money leaves for stock and shipping, nothing comes back. Reviews can take weeks. Whatever the outcome of the frozen account, many merchants decide the lesson is the same — never depend on a single processor again — and stand up a new store with payment redundancy built in.

Sound familiar?

How a migration solves it

The migration runs read-only against your current store — it changes nothing there and doesn't touch the frozen account or its money. Everything is copied to the new store: catalog, customers, order history (so support and repeat-purchase context survive), content, SEO redirects, theme. You choose gateways on the new store — most merchants add at least two.

Play it straightA migration moves your data — it is not a way around platform or processor rules. You remain responsible for fixing whatever triggered the issue, choosing a payment provider that accepts your business category, and complying with Shopify's Terms of Service and your new provider's rules. What we make sure of: none of your catalog, customers, content or SEO gets lost in the move.
Everything moves. The same automated pipeline every time:
  • Products, variants, images, SKUs, cost
  • Customers, addresses, marketing consents
  • Full order history + tracking numbers
  • Collections — smart rules & manual
  • Blogs, pages, navigation menus
  • 301 redirects & SEO meta fields
  • Metafields, metaobjects, files
  • Discounts, gift cards, reviews
  • Markets, currencies, translations
  • Your live theme, scanned & pushed

See the full 21-line manifest →

How the migration runs

  1. Book & pay — fixed price, secure Stripe checkout. The order form unlocks immediately after payment.
  2. Submit your stores — domains and details in the order form; then provide revocable API tokens in your customer area (we never ask for your Shopify password).
  3. We migrate everything — your live store keeps selling throughout; it is only ever read from.
  4. Verified twice — the entire migration re-runs and must change nothing; you get the count-matched verification report before any cutover.

Frequently asked

Will my live store go down while migrating after funds on hold?

No. The migration only reads from your current store — it keeps selling the entire time. Everything is written to the new store, and traffic moves only when you approve the verification report.

What data moves in a funds on hold migration?

Everything: products with variants, SKUs and images, customers with addresses and marketing consents, full order history with tracking numbers, collections, blogs, pages, menus, 301 redirects, metafields, discounts, gift cards, reviews, markets, translations and your live theme.

How long does a Shopify to Shopify migration take?

Most stores complete in 2–5 business days including the second-pass verification, depending on your package. Very large stores are scheduled after we see your store's counts — before anything runs.

How much does it cost?

Fixed one-time packages from $247 (Standard DIY) to $797 (Enterprise) — no per-record metering. The migration order form unlocks immediately after checkout.

Fixed price · verified twice · zero downtime
$247 / $397 / $497 / $797 one-time

Pick a package, pay securely with Stripe, and the migration order form unlocks immediately.

See packages & book →