Payouts frozen. Fulfilment isn’t. Something has to give.
A payout hold puts you in the worst spot in commerce: money leaves for stock and shipping, nothing comes back. Reviews can take weeks. Whatever the outcome of the frozen account, many merchants decide the lesson is the same — never depend on a single processor again — and stand up a new store with payment redundancy built in.
Sound familiar?
- Payouts "under review" or held for 90/120 days
- Cash flow squeezed while orders still need fulfilling
- No clear timeline from support
- You want processor redundancy so this can never happen again
How a migration solves it
The migration runs read-only against your current store — it changes nothing there and doesn't touch the frozen account or its money. Everything is copied to the new store: catalog, customers, order history (so support and repeat-purchase context survive), content, SEO redirects, theme. You choose gateways on the new store — most merchants add at least two.
- Products, variants, images, SKUs, cost
- Customers, addresses, marketing consents
- Full order history + tracking numbers
- Collections — smart rules & manual
- Blogs, pages, navigation menus
- 301 redirects & SEO meta fields
- Metafields, metaobjects, files
- Discounts, gift cards, reviews
- Markets, currencies, translations
- Your live theme, scanned & pushed
How the migration runs
- Book & pay — fixed price, secure Stripe checkout. The order form unlocks immediately after payment.
- Submit your stores — domains and details in the order form; then provide revocable API tokens in your customer area (we never ask for your Shopify password).
- We migrate everything — your live store keeps selling throughout; it is only ever read from.
- Verified twice — the entire migration re-runs and must change nothing; you get the count-matched verification report before any cutover.
Frequently asked
Will my live store go down while migrating after funds on hold?
No. The migration only reads from your current store — it keeps selling the entire time. Everything is written to the new store, and traffic moves only when you approve the verification report.
What data moves in a funds on hold migration?
Everything: products with variants, SKUs and images, customers with addresses and marketing consents, full order history with tracking numbers, collections, blogs, pages, menus, 301 redirects, metafields, discounts, gift cards, reviews, markets, translations and your live theme.
How long does a Shopify to Shopify migration take?
Most stores complete in 2–5 business days including the second-pass verification, depending on your package. Very large stores are scheduled after we see your store's counts — before anything runs.
How much does it cost?
Fixed one-time packages from $247 (Standard DIY) to $797 (Enterprise) — no per-record metering. The migration order form unlocks immediately after checkout.
Pick a package, pay securely with Stripe, and the migration order form unlocks immediately.
See packages & book →